tag:status.smsfactor.com,2005:/history 2026-06-12T11:03:32Z SMSFactor tag:status.smsfactor.com,2005:/Incident/238761 2026-06-12T10:46:05Z 2026-06-12T11:03:32Z <p><strong>Minor incident</strong> - Customer Portal</p><p><small>June 12, 2026 · 13:03 CEST</small><br><strong>Resolved</strong></p><p> Platform is back up. We’re really sorry for the inconvenience.</p> <hr><p><small>June 12, 2026 · 12:46 CEST</small><br><strong>Issue</strong></p><p> The UI portal my.smsfactor.com is currently unavailable. We’re working on a fix.</p> tag:status.smsfactor.com,2005:/Incident/237314 2026-06-06T20:00:00Z 2026-06-07T02:11:59Z <p><strong>Scheduled maintenance</strong> - API, Customer Portal, Webhooks, Operator Network, Reminder, Mail2SMS, VLN</p><p><small>June 7, 2026 · 04:11 CEST</small><br><strong>Resolved</strong></p><p> The maintenance is now done. If you notice anything unexpected, please send an email to support@smsfactor.com.</p> <hr><p><small>June 7, 2026 · 04:10 CEST</small><br><strong>Monitoring</strong></p><p> The maintenance is now done. If you notice anything unexpected, please send an email to support@smsfactor.com.</p> <hr><p><small>June 6, 2026 · 22:00 CEST</small><br><strong>Started</strong></p><p> This maintenance is now starting as planned.</p> <hr><p><small>June 1, 2026 · 13:07 CEST</small><br><strong>Scheduled</strong></p><p> As per communications issued, from 22:00 CEST on Saturday 6th of June until 05:00 CEST on Sunday 7th of June we will be performing essential maintenance to improve platform security and reliability.</p> <p> As a result, the listed services may be intermittently unavailable for the duration.</p> <p> Thank you for your understanding.</p> tag:status.smsfactor.com,2005:/Incident/236828 2026-05-30T20:11:11Z 2026-05-31T06:00:00Z <p><strong>Scheduled maintenance</strong> - API, Customer Portal, Webhooks, Operator Network, Reminder, Mail2SMS, VLN</p><p><small>May 31, 2026 · 08:00 CEST</small><br><strong>Resolved</strong></p><p> This maintenance has been concluded as planned.</p> <hr><p><small>May 31, 2026 · 05:40 CEST</small><br><strong>Resolved</strong></p><p> Unfortunately our engineers encountered some unexpected issues during maintenance and the maintenance work has not completed as planned. The system has been reverted to the previous state and is fully functional again.</p> <p> The maintenance work will be carried out instead on Saturday 6th June from 22:00 CEST.</p> <hr><p><small>May 30, 2026 · 22:11 CEST</small><br><strong>Started</strong></p><p> Scheduled maintenance is beginning.</p> <hr><p><small>May 27, 2026 · 12:48 CEST</small><br><strong>Scheduled</strong></p><p> As per communications issued from 22:00 CET on Saturday 30th of May until 07:00 CEST on Sunday 31st of May we will be performing essential maintenance to improve platform security and reliability.</p> <p> As a result, the listed services may be intermittently unavailable for the duration.</p> <p> Thank you for your understanding.</p> tag:status.smsfactor.com,2005:/Incident/236391 2026-05-22T09:10:00Z 2026-05-22T10:17:34Z <p><strong>Major incident</strong> - API, Customer Portal, Webhooks, Operator Network, Reminder, Mail2SMS, VLN</p><p><small>May 22, 2026 · 12:16 CEST</small><br><strong>Issue</strong></p><p> SMS Factor recently experienced a platform disruption due to a power issue at one of our providers. This temporarily impacted system access and message delivery. Service has since been fully restored. We appreciate your patience and thank you for your understanding.</p> tag:status.smsfactor.com,2005:/Incident/228425 2026-03-28T21:10:00Z 2026-03-29T05:51:38Z <p><strong>Scheduled maintenance</strong> - API, Customer Portal, Webhooks, Operator Network, Reminder, Mail2SMS, VLN</p><p><small>March 29, 2026 · 07:50 CEST</small><br><strong>Resolved</strong></p><p> The maintenance is now done. If you notice anything unexpected, please send an email to support@smsfactor.com</p> <hr><p><small>March 29, 2026 · 06:55 CEST</small><br><strong>Update</strong></p><p> Unfortunately today’s scheduled maintenance is taking longer than planned. Our team is working on restoring service as quickly as possible. We expect service to resume at 08:30 CEST (06:30 UTC).</p> <hr><p><small>March 24, 2026 · 12:35 CET</small><br><strong>Scheduled</strong></p><p> As per communications issued from 22:00 CET on Saturday 28th March until 07:00 CEST on Saturday 29th March we will be performing essential maintenance to improve platform security and reliability.</p> <p> As a result, the listed services may be intermittently unavailable for the duration.</p> <p> Thank you for your understanding.</p>