SMSFactor Status

All Systems Operational

API Operational

Customers Portal Operational

Webhooks Operational

Operator Network Operational

Reminder Operational

Mail2SMS Operational

VLN Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Customers Portal

Fetching

API

Fetching

Past Incidents

Nov 5, 2025

No incidents reported today.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

SMS delivery degradation

Resolved - Yesterday 29th of October starting at 4:30pm CET, we observed SMS delivery degradation because of the Microsoft Azure global incident (https://azure.status.microsoft/en-us/status/history/). By 5pm CET, we switched our routing to another gateway to bypass Microsoft Azure services. All SMS affected during that time window were delivered late around 9:21pm CET once the Microsoft Azure gateway was back online. No SMS were lost during the incident.

We switched our traffic routing back to the original gateway this morning at 9am CET.

We're sorry for the inconvenience, and if you have any further question, please send an email to support@smsfactor.com
Oct 29, 16:30 CET

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.