SMSFactor Status

All Systems Operational

API Operational

Customers Portal Operational

Webhooks Operational

Operator Network Operational

Reminder Operational

Mail2SMS Operational

VLN Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Customers Portal

Fetching

API

Fetching

Past Incidents

Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

Global incident

Postmortem - Read details
Nov 14, 16:32 CET

Resolved - This incident has been resolved.
Nov 13, 14:25 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 13, 12:29 CET

Update - We are continuing to investigate this issue.
Nov 13, 10:59 CET

Investigating - We are currently experiencing an a global incident, rendering our services unusable.
Nov 13, 10:23 CET

Nov 12, 2024

New DDoS attack impacting all services and websites

Postmortem - Read details
Nov 12, 09:37 CET

Resolved - This incident has been resolved.
Nov 12, 09:32 CET

Update - As you know by now, we've been DDoS'ed again today with an unprecedented force. Cloudflare managed to filter most of the unwanted requests but still too many were passing through. We had to work on the filters to enhance the efficiency of the firewall so that it reflects our needs the best way possible. Things are looking stable as of now but we remain vigilant and ready to intervene in case another wave occurs.

Thank you for your patience. If you need any help or if you have any question, please send an email to support@smsfactor.com
Oct 31, 17:43 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 31, 14:41 CET

Investigating - Cloudflare has already detected the attack and is taking action. We'll keep you updated soon.
Oct 31, 12:34 CET

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.