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Scheduled - Dear customer,

We would like to inform you of the upcoming security upgrade to all of our HTTP endpoints.

Security upgrade will include deprecation of TLS version 1.0 and 1.1 in order to provide more secure services and best in class encryption. Following that, as of June 7th we will only support TLS v1.2 and TLS v1.3 protocol, meaning that all connections with a TLS version lower than 1.2 will no longer work.

NOTE: If your organization has already taken steps to migrate from TLS 1.0 and 1.1, or if you are able to submit traffic towards the endpoints noted in this email, you can safely disregard this message.

What should you do to prepare?

To check if your services are going to be impacted, we have prepared an HTTP test endpoints on which the noted TLS versions have already been removed. As such, inability to submit traffic towards them will be a good indicator that changes on your platform are needed.

Test endpoints: testapi.smsfactor.com

In case you have any questions or concerns, please feel free to contact us at support@smsfactor.com and we'll be more than happy to assist you.

Summary:

Date: 7th of June 2022
Action: Deprecation of TLS versions 1.0 and 1.1
Impact: Connections with a version lower than TLS 1.2 will no longer work
Measures: Migrate from TLS v1.0 and 1.1. If you are currently using them, update or replace the clients/devices as need

Dec 2, 09:29 CET
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Past Incidents
Jun 26, 2022

No incidents reported today.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022
Resolved - This incident has been resolved.
Jun 15, 19:20 CEST
Monitoring - Due to a network issue between our frontend and our database, the API was behaving unexpectedly from 17:15 to 17:37. We're sorry for the inconvenience. We're monitoring the system.
Jun 15, 17:57 CEST
Resolved - This incident has been resolved.
Jun 15, 00:22 CEST
Identified - The SMS sent to Italy are temporary queued due to technical difficulties at our italian provider. Everyone is working to get everything back on track. SMS will be sent as soon as the issue is solved.
Jun 14, 23:39 CEST
Jun 14, 2022
Jun 13, 2022

No incidents reported.

Jun 12, 2022

No incidents reported.