SMS from beta.smsfactor.com are stored in queues and not sent

Incident Report for SMSFactor

Resolved

This incident has been resolved.

Posted Jul 13, 2023 - 16:23 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 13, 2023 - 14:33 CEST

Investigating

We just encountered an unexpected issue. SMS are saved and stored in queue but not sent.

Posted Jul 13, 2023 - 12:53 CEST

This incident affected: Customers Portal.