Service failure

Incident Report for SMSFactor

Resolved

This incident has been resolved.

Posted Dec 14, 2018 - 09:26 CET

Monitoring

The cause of the incident has been found and is now fixed. We're monitoring the situation to ensure everything's running as expected again.

Posted Dec 13, 2018 - 09:37 CET

Investigating

Some of our servers have been experiencing sporadic failures . We are investigating the situation.

Posted Dec 13, 2018 - 08:59 CET

This incident affected: API and Customers Portal.