Change of allowed characters in senders

Scheduled Maintenance Report for SMSFactor

Completed

The scheduled maintenance has been completed.

Posted Dec 31, 2024 - 10:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 31, 2024 - 09:55 CET

Scheduled

🇬🇧

Starting from December 31, 2024, the list of allowed characters in personalised senders will change to allow only alphanumeric characters. This means that apostrophes, spaces, periods, hyphens and underscores will be automatically removed from senders. These measures have been taken to comply with the new operator regulations. We invite you to modify your senders to take these new regulations into account.

🇫🇷

A partir du 31 décembre 2024, la liste des caractères autorisés dans les senders personnalisés changera pour autoriser uniquement les caractères alphanumériques. Cela signifie que l’apostrophe, l’espace, le point, le tiret et l’underscore seront automatiquement retirés des senders. Ces mesures sont prises afin de s'aligner et respecter les nouvelles réglementations opérateurs. Nous vous invitons à éventuellement modifier vos senders afin de prendre en compte ces nouvelles réglementations.

Posted Dec 23, 2024 - 09:59 CET

This scheduled maintenance affected: API, Customers Portal, and Mail2SMS.