HLR Lookup API endpoint degradation

Incident Report for SMSFactor

Resolved

This incident has been resolved.

Posted Jul 19, 2024 - 13:10 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 19, 2024 - 12:08 CEST

Update

Although the endpoint is still degraded, we're seeing improvements and our provider is slowly recovering.

Posted Jul 19, 2024 - 10:15 CEST

Identified

Our HLR Lookup API endpoint is currently experiencing timeouts from our provider. We're doing everything we can to solve the issue.

Posted Jul 19, 2024 - 09:41 CEST

This incident affected: API.