Short URL in SMS text are not working

Incident Report for SMSFactor

Resolved

This incident has been resolved.

Posted Jun 29, 2023 - 17:03 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 29, 2023 - 11:12 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 29, 2023 - 10:59 CEST

Investigating

Links in SMS text always return a 404 after clicking on it. We're currently investigating the issue.

Posted Jun 29, 2023 - 10:56 CEST

This incident affected: API and Customers Portal.